*Job Title: *FT/PT Quality Assurance Associate
*Job Code*: 131/132
*Department: *Center Store (Grocery) *Reports To: *Assistant Store Manager *Where Applicable: *Evening Manager
Primary Purpose:
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual.
Minimize shrink through proper utilization of standard practice.
Duties and Responsibilities:
· Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
· Courteous and helpful to other associates
· Sweep and clean floors on nights with no scheduled vendor services
· Weekly cleaning of Produce, Market and Deli Departments
· Clean and organize the store mop room
· Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
· Follow QA daily check list and sanitation standards set by Food Lion
· Follow current Standard Practices regarding cleanup of Hazardous Waste product
· Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
· Understand and follow Food Safety and Workplace Safety guidelines and procedures
· Observe and correct all unsafe conditions that could cause associate or customer accidents
· Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
· Ensure compliance with local, state and federal regulations
· Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
· Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
· Perform all other duties as assigned
Qualifications:
· High school graduate or equivalent preferred
· Excellent interpersonal, organizational, communication and customer service skills
· Ability and willingness to learn multiple tasks and technical requirements of the job
· Ability to use technical information to solve problems
· Must meet minimum age requirements to perform specific job functions
· Must be able to meet the physical requirements of the position, with or without reasonable accommodations
*Physical Requirements:*
· Ability to use computers and other communication systems required to perform job functions
· Perform repetitive hand and arm motions
· Bend and lift products weighing up to 15 lbs.
continuously, 25 lbs.
frequently, and 50 lbs.
on occasion
· Pull or push up to 75 lbs.
on occasion
· Stand 100% of the time, frequently walking short distances
· Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
· Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
· Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
· Meet established volume activity standards for the position
· Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
· Have sufficient visual ability to check ID cards, checks, invoices and other written documents
Job Type: Part-time
Salary: $12.
25 - $13.
50 per hour
Expected hours: 15 – 30 per week
Benefits:
* Employee assistance program
* Flexible schedule
* Paid time off
Schedule:
* 4 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Night shift
Ability to Relocate:
* Dillwyn, VA 23936: Relocate before starting work (Required)
Work Location: In person
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